You do not have to register to access the website. The Foundation has the exclusive right to suspend access to the website, in whole or in part, in particular (but not exclusively) during management, maintenance, repair, alteration or modernization operations. The Foundation may also choose to terminate the website or any of the services, either permanently or temporarily, partially or totally, without prior notice and at any time.
Use of the Website is subject to compliance with the following rules:
In general, the User must navigate the website in a responsible, prudent and careful manner, and should not disturb or degrade the continuity, integrity and quality of the features and functionality of the website. The User acknowledges that it uses the website at his/her own risk and is solely responsible for any damage caused to its system and/or computer equipment or for other damages or losses, including loss or damage to data, resulting from the use of materials, content or information obtained, in any way, through the website.
Users also acknowledge that if they provide information (identification, contact details and bank details regarding payment transactions associated with the Foundation’s online ticket office), the Foundation will do everything in its power to ensure information security, but will not be responsible for the processing of such information by third parties (including entities providing payment services and financial transactions), nor will is it possible to exclude the risks involved in open data browsing.
Users may access the website as visitors.
Users can, for example, view general information on the activities of the Foundation, consult the agenda and view products available for purchase.
Users may choose to create a personal account (“MyGulbenkian Account”) to access certain features and elements of the website – in which case, it will be necessary to provide personal data, to be processed in accordance with the Privacy and Cookies Policy.
Users must keep the access data to their MyGulbenkian Account as confidential and must not disclose it to third parties or navigate under conditions that allow said third parties to decode or copy it. Should Users forget their access data to their MyGulbenkian Account, they must request the creation of a new password directly on the website.
The Foundation will send you an e-mail informing you that your account has been canceled, using the contact e-mail address indicated by you when creating the MyGulbenkian Account. The Foundation is not responsible, directly or indirectly, for any damages arising from the cancellation of your MyGulbenkian Account.
Users may request the cancellation of their MyGulbenkian Accounts at any time, by contact us through the
Information Request form.
The Calouste Gulbenkian Foundation’s “Cartão Gulbenkian” Programme is an initiative designed to reward users who participate in the Foundation’s activities, which has two distinct forms: the Cartão Gulbenkian and the Cartão Gulbenkian Mais. Read the terms and conditions of the programme.
The Foundation allows for the online purchase of tickets for events, shows, workshops, visits and/or other initiatives and activities organized by the Foundation.
The online purchase of tickets is not subject to prior registration of Users on the website, although a valid and active e-mail address is required in order to complete the purchase operation.
Users must ensure a responsible and adequate use of the Foundation’s online ticket office, in particular by providing only their own payment data or other data with the express consent of the respective holder and otherwise ensure that the latter’s bank and payment details are correct.
Users must follow the steps below to complete the process of buying and collecting tickets through the online ticket office:
For discounted tickets, the supporting documents for the discount in question must be presented at the venue entrance.
When using the online ticket office, security measures are implemented to transmit potentially sensitive information, such as credit card data, which are protected through the use of secure certificates.
The secure certificate uses the public/private key system, the former being used by the client to encrypt the information and the latter, known only to the server, used to “decrypt” it. Installation of the certificate automatically activates the use of Secure Socket Layer (SSL), creating a secure communication channel between the server and the client’s browser.
Once activated by the certificate, SSL provides the following secure communication components:
If a single character of the message has been changed, a different security code is originated.
Users may clarify any doubts regarding the terms of operation of the online ticket office or make any suggestion or complaint through the Information Request form, or post a letter to the headquarters of the Foundation, addressed to its Central Services.
Users acknowledge that the structure and layout of the website, the selection, organization and presentation of its content, including its functions and the software it uses, as well as the trademarks, logos and symbols presented on it, are the property of the Foundation or have been duly licensed to same.
Users further acknowledge that the contents of this website (texts, images, graphics, marks, sound and animation and all other information and elements contained therein) are protected by intellectual property rights and their use is limited to the terms permitted by law and to identification of their origin.
The Foundation is responsible for managing the design and layout of all information, content and materials on the website and it may, at any time, update, modify or delete any content, services, options or features, or change its presentation and configuration and alter the respective URLs.
Use of this website does not necessarily require the provision of personal data. However, if you wish to clarify any doubts, submit a complaint, comments or suggestions, or create a MyGulbenkian account, or if you consent to the processing of data for marketing purposes, (including subscribing to the Foundation’s newsletters) the provision of personal data will be required. This data will be processed in accordance with the Privacy and Cookies Policy available on this Website.
The information provided on the Foundation’s website is essentially intended to clarify and inform Users about aspects of the Foundation’s activity, as well as the products and services it offers to the public.
The website was developed to reflect the interests of our different types of Users and the target audience of the Foundation’s own initiatives. However, we cannot guarantee that the website or any functionality available therein will meet specific needs and expectations.
The Foundation further does not guarantee that:
The Foundation will not be liable for errors caused by system irregularities or faults (temporary or permanent) of the website, applications or other tools. The Foundation will not be liable for any damages resulting from misuse or inability to use the website.
The Foundation may provide links to pages of other entities. These websites do not belong to, nor are they operated or controlled by, the Foundation. The Foundation is not responsible, nor does it approve or in any way support or subscribe to the content of these websites, or third party links referred to therein. The provision of these links does not, under any circumstances, imply a relationship between the Foundation and the owner or manager of the web page to which the link refers.
In light of the above, the Foundation is not responsible for the legal compliance, reliability or quality of any content made available therein, nor for compliance with applicable legal rules in relation to said content. Users are entirely responsible for the use of these links.
The Foundation does not guarantee continuous operation of the Website, nor that it will be free of errors or faults or that it will be available at all times.
The Foundation naturally endeavors to ensure that the website does not have any viruses or other such elements harmful to your computer or other device from which you access the website.
However, since the Foundation cannot fully control or monitor the circulation of information over the Internet, it is not possible to exclude the possible existence of virus or other elements that could damage your computer.
To ensure the security of the website, the Foundation may, at any time and without prior notice, take the necessary steps to ensure the integrity, security, continuity or quality of the Website, such as restricting or limiting access to same.
Information Request form, or send a letter to the Foundation.
All issues and disputes that may arise regarding these Terms and Conditions shall be submitted to the exclusive jurisdiction of the Lisbon District Court, with express waiver of any other.
These cookies are used to enhance your browsing experience, security and our website's performance, allowing you to access the main features of the website. Therefore, they are always enabled. This type of cookies includes cookies that allow you to be remembered as you browse the website during a single session.
These cookies collect information about the use of the website to improve the services provided and to evaluate the performance of the website. Some of these cookies may be used to test pages or the functionality of the website by measuring the reaction of users. These cookies may be our own and / or owned by third parties.
These cookies are third-party cookies that allow to connect to social media and share multimedia content from our website on those networks. Some of these cookies help us to adapt advertising outside of our website to the interests of the users. By disabling these cookies, it will no longer be possible to directly share our content in any social media
For more information about cookies and the processing of your personal data, please see the Privacy and Cookies Policy. You can change your cookie settings at any time through the link at the bottom of the page.