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Please check that our confirmation email did not land in your junk mail or spam folder. It should have the following title: [Fundação Calouste Gulbenkian] Activate.
If you still did not receive a confirmation email, please confirm you still have storage in your inbox. You may also have mistyped your email address, and your account was not created. Please register again and provide your correct email address.
One of the following situations might have occurred:
You can recover your password by accessing the LOGIN area and pressing the “Login” button. In case you are using a smartphone or a tablet to access the website, you should click on the icon showing a person at the top left corner of the screen and then click “Login”.
Click on the link “Have you forgoten your password?” and enter the email you used to register. You should then receive an email with instructions to change your password.
Open the email, click on the blue link, and enter a new password according to the instructions provided.
Note: passwords are case sensitive.
We recommend that you have the most recent version of your Browser to prevent any errors while trying to apply. The verification process depends on the Browser you are using. Note: the website might not work correctly in outdated browsers.
Google ChromeOpen Google Chrome and click on the Menu icon in the top right corner of the screen. Click on “Help”, and then “About Google Chrome”. You can copy your browser's version. Example: Version 80.0.3987.162 (Official Build) (64-bit).
FirefoxOpen Firefox. Click the icon of the top dropdown menu. Select "Help", and then "About Firefox". You can copy your browser's version. Example: Version 71.0 (64-bit).
SafariOpen Safari and click on the Safari Icon on the top menu (next to the Apple logo). Click on “About Safari”. A pop-up window will appear with the information on your version. You can copy your browser’s version. Example: Version 10.1.2 (11603.3.8).
EdgeOpen Microsoft Edge and click on “Settings and more”, then select “Settings”. Finally, click on “About Microsoft Edge”. A pop-up window will appear with the information on your version. You can copy your browser’s version. Example: Version 79.0.309.71 (Official Build) (64-bit).
In case you cannot find an answer for your problem, you can send us an email at [email protected] with the following information:
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