![](https://cdn.gulbenkian.pt/wp-content/uploads/2024/03/1_Menu_HP_16x9.jpg)
MyGulbenkian account: recover password
Step-by-step tutorial
Click on the icon at the top of the page.
![](https://cdn.gulbenkian.pt/wp-content/uploads/2024/03/1_Menu_HP_16x9.jpg)
On the Login page, select the option “Recover Password”.
![](https://cdn.gulbenkian.pt/wp-content/uploads/2024/03/1_Recover_password_16x9.png)
Enter the email associated with your account and click on “Recover Password”.
![](https://cdn.gulbenkian.pt/wp-content/uploads/2024/03/2_Recover_password_16x9.png)
You will receive an email at the provided address from the sender “Gulbenkian”, with the subject line “MyGulbenkian: Recover password”. If you don’t find this email in your main inbox, please check your ‘Spam’ folder or other folders.
![](https://cdn.gulbenkian.pt/wp-content/uploads/2024/03/4_Recover_password_16x9_1.png)
Click on “Change password”. You have only 60 minutes to do so; otherwise, you will need to repeat the recovery process.
![](https://cdn.gulbenkian.pt/wp-content/uploads/2024/03/5_Recover_password_16x9.png)
Submit and confirm the new password. We advise you to save the password in your browser or password manager.
![](https://cdn.gulbenkian.pt/wp-content/uploads/2024/03/6_Recover_password_16x9.png)
After completing the process, you should log in again by clicking on the icon at the top of the page.