On 30 November at 10:00, individual tickets for the second part of Season 20/21, with concerts between January and March, will be available for sale during three different phases – by post, online and in-person.

View Agenda

Purchasing process

 

By post: 30 Nov – 02 Dec

On 30 November at 10:00, a subscription request form will be available on this page, which must be submitted by 23:59 on 2 December.

To access this form, you will need to login to your MyGulbenkian account. If you still do not have an account, you can create one on our website. If you already have an account but do not remember your password, you can easily recover it on our website.

After the form is submitted, orders will be processed on a first-come, first-served basis, and then ATM/Multibanco references (valid during 48h) will be sent by email and text message. After the payment, tickets will be sent by e-mail or by registered post to the indicated address.

 

Online: from 21 Dec / 10:00

Avoid having to travel and buy your tickets at your convenience at our online ticket office, paying with total security using your credit card (Visa, Maestro and Mastercard).

At the end of the operation you will receive an email with the tickets purchased, which you can print or, alternatively, show on your mobile phone when entering the room.

 

In-person: from 22 Dec / 10:00

The ticket office at the Foundation’s Main Building is open daily between 10:00 and 18:00, closing on 1 January, Easter Sunday, 1 May, 24 and 25 December. On concert days, it reopens one hour before the concert just for the sale of tickets for that day.

The usual payment methods are still available – cash, cards (ATM/Multibanco, Visa, Maestro and Mastercard) and MBWay –but in view of the current epidemic, whenever possible, we recommend using contactless cards or other alternatives which minimize contact.

 

In view of the current epidemic situation and the reduced capacity of the Grand Auditorium, in Season 20/21, discounts will not be available for the purchase of individual tickets, with the exception of family tickets for Sunday Concerts.

Frequently asked questions

We suggest that you check your spam, trash, or any second email inbox. If you do not find our email, this could be due to an authorization failure by the entity responsible for payment, often related to your card’s security procedures, so we suggest contacting your bank directly.

Yes. The Gulbenkian Foundation will ensure a full refund of the value of a cancelled or postponed concert ticket.

No. In view of the current epidemic situation and the reduced capacity of the Grand Auditorium, in Season 20/21, discounts will not be available for the purchase of individual tickets, with the exception of family tickets for Sunday Concerts.

No. Refunds will only be possible in the case of cancelled or postponed concerts. We recommend exchanging this for another concert in which the ticket price is the same or higher. 


 

Following the guidelines of the Directorate-General for Health, the Grand Auditorium will be subject to exceptional access conditions, with its capacity reduced by half. During this period, a room plan with a typology different from the usual one will be in operation.

The use of a mask will be mandatory and the concerts will have an approximate duration of one hour, without an intermission. Get to know the access conditions.